Hive Activ is committed to protecting your privacy and any personal information we collect. Fitness First complies with the Privacy Act 1988 (Cth). This policy explains how we may collect, use, disclose and otherwise handle personal and sensitive information.
Hive Activ is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Hive Activ will only collect and use personal information as set out below.
For the purposes of this Privacy Policy personal information may mean some or all of the following: a member’s name, contact details, date of birth, emergency contact details, bank account and/or credit card details, student identification details, employment details, payment history and sensitive information.
Hive Activ will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what is provided voluntarily by a member or prospective member.
We collect personal information primarily to enable us to provide members with our services or functions related thereto. Fitness First may also use the information for marketing to you or for any other purpose permitted under the Privacy Act 1988 (Cth).
You don’t need to identify yourself when you deal with us ( e.g. to find out more about membership packages) however in certain situations we will only deal with individuals who have identified themselves to us.
When a membership or product is purchased personal information will be requested in order to provide the requested service or product, provide updated information, and advise of other Hive Activ products, which may be of interest. You are not obligated to provide personal information however failure to do so may result in Hive Activ being unable to provide services or products to you.
Personal information is collected directly from members or potential future members when they personally complete and submit an application form to become a member of Hive Activ.
For the purposes of this Privacy Policy sensitive information means the information a member has disclosed to us about their physical and mental health and well being.
Sensitive information will only ever be used for providing services to members. Such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Hive Activ., any Hive Activ. group company, or any member of the public, or to lessen a serious threat to a person’s health or safety. For the purposes of this Privacy Policy sensitive information is a subset of personal information.
Hive Activ uses tracking technologies such as cookies or web beacons to make use of the website and services as convenient as possible. Cookies are pieces of information that a web site transfers to a computer’s hard disk for record keeping purposes. Web Beacon is a technical method that sends information related to the access to websites, when you browse websites, open or preview an HTML-formatted email. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user’s browser. These tracking technologies allow Hive Activ. to monitor the Hive Activ. web site, and to record how many people are using the different parts of the site. It is possible to set the browser to refuse tracking technologies such as cookies or web beacons, however, this may limit the services provided by Hive Activ’s website.
Personal Information will be used for the following primary purpose:
- – To fulfil obligations under a member’s membership agreement and/or any other contract between him/her and Fitness First;
- – To render services under a member’s membership agreement;
- – To provide information about products, service and/or special offers to members;
- – To obtain opinions or comments about products and/or services from members;
- – To record statistical data for marketing analysis from members.
Hive Activ may employ other companies or service providers to assist us in providing our services or any functions related to our services, including (but not limited to) marketing, market research, mail-house services, debt recovery functions, hosting and product development services, analysis of member lists and/ or consulting services. For the avoidance of doubt, Hive Activ may disclose your personal information to our partner debt collection agencies and other parties that assist with debt collection. Hive Activ may disclose, and these third parties may have access, to the personal information that is needed to perform their specific function. They cannot use that information for other purposes.
Hive Activ recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Hive Activ, any Hive Activ group company, or any member of the public, or to lessen a serious threat to a person’s health or safety.
Hive Activ takes all reasonable steps to keep secure personal information recorded and to keep this information accurate and up to date. Hive Activ employees and data processors are obliged to respect the confidentiality of any personal and/or sensitive information held by Hive Activ. Hive Activ only permits authorised personnel to access your information and information will only be disclosed to third parties where they have the appropriate authority. We destroy or de- identify personal information we no longer need, wherever possible.
